Access information

Both venues hope that everyone feels welcome. We are both always working to become more accessible - please do let us know if there is anything we can do to help.

Access at the Old Fire Station

There are two entrances to the Old Fire Station: 40 George Street via the foyer, and on Gloucester Green via the shop. Both are step-free. If you are coming to a show, we ask that you use the George Street entrance, as the Gloucester Green entrance is not always open.

There is level entry to the foyer of the Old Fire Station, and step-free access to the main Theatre (where most shows take place) and Studio space via lift. All spaces in the building are wheelchair-accessible via lift apart from the Theatre balcony and the Loft. If an event is in the Loft, this will be clearly stated on the event’s web page.

If you are a wheelchair user attending a sit-down show, space will be reserved for you. If you are attending a standing gig, please contact us (call Alex on 01865 263980 or e-mail tickets@oldfirestation.org.uk) and we will talk with you about your needs.

There are six steps leading up to the Loft space. If you would like to discuss any of the events taking place in the Loft, please get in touch.

Parking

There are a number of Blue Badge parking spaces nearby on Beaumont Street, and more on New Inn Hall Street and St Giles.

The closest car park is Gloucester Green Car Park, accessed via Gloucester Street.

If you have any questions or concerns, the City Council’s Access Officer can be reached at 01865 249811.

Facilities

Accessible toilet
There is an accessible toilet on the ground floor, accessible via platform lift. Other toilets are in the basement (accessible via lift).

Hearing assistance system
The Theatre is equipped with a hearing assistance system. If you have any questions about using it, please e-mail us at info@oldfirestation.org.uk or phone 01865 263980.

Assistance dogs
All types of assistance and guide dogs are welcome at the Old Fire Station. It would be great if you could let us know in advance if you will be bringing a working dog to any performances – just e-mail info@oldfirestation.org.uk.

Strobe lighting
We will warn visitors on the website and in the foyer of the venue if a performance is going to contain strobe lighting. If lighting affects you, and you have any concerns, please call Alex on 01865 263980 or e-mail info@oldfirestation.org.uk.

access at the burton taylor studio

Parking

There are a number of Blue Badge parking spaces nearby on Beaumont Street, and more on New Inn Hall Street and St Giles.

The closest car park is Gloucester Green Car Park, accessed via Gloucester Street.

If you have any questions or concerns, the City Council’s Access Officer can be reached at 01865 249811.

no level entry

The Burton Taylor Studio is just round the corner from Oxford Playhouse. The auditorium is situated on the second floor of the Burton Taylor Studio, accessed via two flights of stairs. We have a stair climber for wheelchair users. If you would like to use this facility please book at least 2 days in advance 01865 305305.

Toilets

There is an adapted toilet located on the entrance level to the Playhouse. There is a toilet with a toddler seat and a step on the first floor, through the First Floor Cafe Bar. All other toilets are situated in the basement.

Storage

If you need to store a pushchair or wheelchair please ask a member of our front of house staff and they will assist you and give you a cloakroom ticket for the item you have left with us. Front of house staff will be wearing black suits or black Oxford Playhouse t-shirts. If you visit us when there is no show on the ticket office staff will be happy to answer your questions.

Guide and Assistance Dogs

Assistance dogs are welcome, please advise ticket office on booking of any particular requirements you may wish us to make to accommodate your dog. It is always worth checking with staff before you go in to a performance if there is anything unusual about the play which might affect your dog.